Refund policy

Return and Refund Policy

All sales are final.

Due to the nature of authentic toi Māori, we do not offer:

• Returns

• Refunds

• Exchanges

This includes (but is not limited to):

• Change of mind

• Personal preference or interpretation

• Variations in colour, texture, scale, or finish

• Shipping delays or courier issues

Each piece is original and handcrafted, and natural variations are part of its authenticity — not faults.

Please read all descriptions carefully and choose with intention before purchasing.